Hami
Hami Clinic services are provided in these specialized areas:
- Consulting services in setup or re-design of computer networks by use of variety of technologies and equipment aimed at improving and upgrading current services
- Consulting services in implementation of secure infrastructures or improvement of networks used with access control and vulnerabilities assessment
- Consulting services in implementation of interconnections among branches and connected networks (VPN)
- Consulting services in implementation of VoIP services
- Consulting services in implementation of services based on virtualization
- Consulting services in implementation of cloud services
- Consulting services and specialized training to organizations’ users and experts
Our technical support services are provided in the following areas:
- Specialized technical support in maintenance of servers and clients
- Specialized technical support in maintenance of security devices and services
- Specialized technical support in maintenance and development of VoIP networks
- Specialized technical support in maintenance all interconnections including radios, telecom and IP-based networks
- Specialized technical support in maintenance and development of services based on virtualization
- Centralized and remote monitoring of critical services
- Specialized technical support in maintenance of datacenters
The following benefits can be gained from the Technical Support Services of Hami Clinic:
- Utilization of continuous specialized technical support (24/7)
- Possibility to receive online, in-person and remote support services
- Ease of access to technical experts through our national phone number (1560)
- Benefiting from expertise of our teams in topology plan design and documenting all network configuration information (CI)
- Possibility of submitting tickets in our portal and benefiting from the knowledge base
- Benefiting from variety of specialized experts all in a team eliminating the need for presence of different experts hired by the client
- Eliminating the dependency to individuals
- Benefiting from senior experts in higher levels (if necessary)
- Eliminating the costs incurred through direct hiring and cost saving within organization
- Benefiting from latest global technologies and best solutions possible thanks to utilizing expert teams committed to research and development (R&D)
- Maintaining the confidentiality of information by signing non-disclosure agreements (NDA) and CDA and commitment to related standards
- Compliance with established standards and frameworks in IT and ICT including ISO 270001 (ISMS), ISO 20000, ITIL, etc.