Hami Clinic services are provided in these specialized areas:

• Consulting services in setup or re-design of computer networks by use of variety of technologies and equipment aimed at improving and upgrading current services
• Consulting services in implementation of secure infrastructures or improvement of networks used with access control and vulnerabilities assessment
• Consulting services in implementation of interconnections among branches and connected networks (VPN)
• Consulting services in implementation of VoIP services
• Consulting services in implementation of services based on virtualization
• Consulting services in implementation of cloud services
• Consulting services and specialized training to organizations’ users and experts

Our technical support services are provided in the following areas:

• Specialized technical support in maintenance of servers and clients
• Specialized technical support in maintenance of security devices and services
• Specialized technical support in maintenance and development of VoIP networks
• Specialized technical support in maintenance all interconnections including radios, telecom and IP-based networks
• Specialized technical support in maintenance and development of services based on virtualization
• Centralized and remote monitoring of critical services
• Specialized technical support in maintenance of datacenters

The following benefits can be gained from the Technical Support Services of Hami Clinic:

• Utilization of continuous specialized technical support (24/7)
• Possibility to receive online, in-person and remote support services
• Ease of access to technical experts through our national phone number (1560)
• Benefiting from expertise of our teams in topology plan design and documenting all network configuration information (CI)
• Possibility of submitting tickets in our portal and benefiting from the knowledge base
• Benefiting from variety of specialized experts all in a team eliminating the need for presence of different experts hired by the client
• Eliminating the dependency to individuals
• Benefiting from senior experts in higher levels (if necessary)
• Eliminating the costs incurred through direct hiring and cost saving within organization
• Benefiting from latest global technologies and best solutions possible thanks to utilizing expert teams committed to research and development (R&D)
• Maintaining the confidentiality of information by signing non-disclosure agreements (NDA) and CDA and commitment to related standards
• Compliance with established standards and frameworks in IT and ICT including ISO 270001 (ISMS), ISO 20000, ITIL, etc.